Account Manager - IT Recruitment

Paxus Australia is a leading recruitment company with over 50 years of industry expertise. With a legacy built on deep sector knowledge and a relentless commitment to excellence, Paxus has grown into a trusted partner for organisations across Australia. Our journey reflects decades of innovation, adaptability, and a dedication to connecting top talent with exceptional opportunities. At Paxus, we pride ourselves on delivering tailored recruitment solutions that empower businesses and careers alike.



Paxus is also committed to maintaining an inclusive workplace that embraces individuality and celebrates diversity. We believe that diversity drives innovation, and we strive to create a work environment where all employees feel valued, respected and have a sense of belonging.



Position Overview

We are seeking a passionate and results-driven 360 Account Manager to join our Adelaide team. This pivotal role offers an exciting opportunity to work within the dynamic recruitment industry, specializing in IT and white-collar placements. As a 360 Account Manager at Paxus, you will act as a consultative advisor to our clients, driving business development and forging long-term, authentic relationships, whilst taking full ownership of the recruitment process from candidate sourcing through to post placement support. Your efforts will directly contribute to the success of our clients and candidates, reflecting our mission to deliver exceptional recruitment outcomes.



Key Responsibilities

Client Relationship Management

• Build and nurture trusted, long-term relationships with clients, acting as a consultative advisor and industry expert.
• Understand client needs deeply to deliver tailored recruitment solutions that drive their business success.
• Regularly engage with clients to provide updates, insights, and strategic advice, ensuring satisfaction and trust.

Candidate Relationship Management

• Build and nurture trusted, long term relationships with candidates - understanding their needs and values, aligning them to the needs and values of our clients.
• Become a trusted advisor, helping candidates navigate career opportunities and industry trends.
• Engage with candidates proactively, providing guidance and regular updates throughout the hiring process.

Contractor Relationship Management

• Manage and nurture contractor relationships, ensuring ongoing engagement and satisfaction throughout their assignments.
• Regularly check in with contractors to address any concerns and assist them with any challenges that may develop, ultimately supporting high retention rates.
• Act as the primary point of contact for contractors, offering guidance on contracts, compliance, payroll and career development.
• Work closely with clients and contractors to facilitate contract renewal/extension, ensuring continued placement success.
  
  

Business Development

• Focus on expanding Paxus' presence within the Government sector across Adelaide.
• Identify and develop new business opportunities, proactively building a strong pipeline of requirements.

Recruitment Delivery

• Ensure a seamless and efficient recruitment process, balancing quality and timeliness.
• Provide regular feedback to clients and candidates, facilitating a transparent and collaborative hiring experience.

What We're Looking For

We are searching for an individual who:

• Thrives on building relationships: You gain satisfaction from forming trusted, authentic, and meaningful connections with clients and candidates.
• Loves to advise and consult: You're passionate about understanding client needs and delivering tailored solutions to achieve the best outcomes.
• Is driven and ambitious: You excel in developing client and candidate relationships, enjoy uncovering opportunities, and relish connecting the right clients and candidates together.
• Is goal-oriented: You have a proven ability to achieve and exceed sales targets while maintaining the highest level of professionalism and integrity.
• Proven experience in a 360 position: You have a demonstrated track record successfully supporting clients and candidates through the full recruitment lifecycle.
• Growth mindset: Demonstrate a willingness to learn, adapt and align to a process on continuous improvement. This includes embracing and overcoming challenges and having the internal drive to grow professionally.

Required Skills and Experience

• A strong background in account management and recruitment delivery.
• Experience or knowledge in IT recruitment and/or white-collar recruitment is highly desirable.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Strong understanding of the recruitment lifecycle and best practices.
• Self-motivated, resilient, and driven to succeed in a competitive industry.
• Ability to work autonomously and manage multiple priorities effectively.
• Strong candidate engagement skills, with the ability to build and maintain long-term relationships.
• Strong proficiency in recruitment CRM systems and sourcing tools.
• Demonstrated experience proactively engaging with the market to develop and maintain a strong pipeline of qualified candidates.

Why Join Paxus?

• Be part of a company with a proud history and reputation for excellence in IT recruitment.
• Work in a supportive, collaborative, and innovative team environment. We celebrate our successes and overcome challenges together!
• Opportunity to make a meaningful impact on clients' businesses and candidates' careers.
• Competitive salary package with excellent performance-based incentives.
• Opportunity to give back to the community with our volunteer program.
• Ongoing professional development and career growth opportunities.

If you are passionate about recruitment, thrive on building lasting relationships, and are eager to drive success in a new and exciting territory, we'd love to hear from you. Join Paxus and contribute to our legacy of delivering exceptional recruitment solutions.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anita Cunningham on 07 33395626 or email: [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.