Sales, Marketing, and Customer Service are heavily reliant on Customer Relationship Management software, or CRMs. This software streamlines and automates repetitive tasks and acts as a central repository for the data we hold on our customers.
Tech giants like Salesforce, Microsoft Dynamics, HubSpot, Oracle, and SAP dominate the CRM market. And it's popularity has exploded. Nearly all functions within an organisation are now reaping the productivity and 'Single View of Customer' benefits it can provide.
Rather than focusing on the customer, Enterprise Resource Planning software, or ERPs, look at the organisation itself. ERPs integrate all different functions into one platform, which helps to streamline processes and data into one location.
In the past, ERPs were only implemented by large enterprises. Now, the advent of cloud computing and software-as-a-service has allowed companies of all sizes to benefit from this technology.
Both ERP and CRM systems form the backbone to any organisation. And the roles to support these are critical to business performance. So, it's no surprise opportunities to develop and maintain ERP and CRM systems are abundant as demand outstrips supply.
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Typical ERP, SAP and CRM Job Titles Include:
Applications Manager
CRM Administrator
CRM Executive
CRM Developer
ERP Consultant
ERP Business Analyst
ERP Systems Manager
SAP Developer
SAP Business Analyst
Latest Jobs ERP + SAP + CRM