Job description
A large financial institution is seeking ServiceNow Engineers to support a critical migration and transformation project. This team is focused on rebuilding and migrating service request management functionalities from a legacy system to a new ServiceNow platform, alongside ongoing automation and integration improvements.
The Role
As a ServiceNow Engineer, you will be responsible for:
- Migrating and rebuilding service request management functions in ServiceNow
- Designing, developing, and automating workflows, forms, and integrations
- Enhancing ServiceNow's automation capabilities, working closely with cloud platforms like AWS
- Developing API integrations (JSON, REST, ServiceNow Spokes) to connect ServiceNow with enterprise systems
- Managing BAU tasks, including incident resolution, peer reviews, and minor system enhancements
- Providing technical leadership (for senior roles), guiding junior engineers and ensuring best practices
Key Skills and Experience
- ServiceNow expertise - ITSM, request management, scripting, UI policies, workflows
- JavaScript & automation skills - Ability to script within ServiceNow to streamline processes
- API & integration experience - Working with REST APIs, JSON, and ServiceNow Spokes
- Cloud familiarity - AWS knowledge is a plus, particularly for automation
- Strong problem-solving skills - Ability to troubleshoot and improve workflows
- Financial services experience (preferred for senior roles)
Why Join?
- Work on a major ServiceNow transformation project with long-term impact
- Collaborative, high-performing team with structured handover and training
Opportunity to drive automation, cloud integrations, and process improvements
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Dean Khan on + 612 9464 5515 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
