Job description
About the Role
We are seeking an experienced and proactive Application Support Engineer for a short initial contract. In this pivotal role, you will be instrumental in configuring, implementing, training, and testing corporate software applications. Your efforts will directly enhance system functionality, ensure smooth upgrades, and drive integration of new and existing software solutions.
you will investigate software issues, identify root causes, and implement effective solutions to minimise service disruptions. You'll also play an integral part in strategic transformation initiatives, contributing to the development and improvement of our enterprise business systems.
Key Responsibilities
- System Upgrades and Maintenance:
Plan and execute regular upgrades to leverage new features and ensure enhanced service continuity. - Operational Support:
Ensure seamless day-to-day operations of the business systems, working proactively to address and resolve issues. - Collaboration:
Work closely with vendors and stakeholders to align systems with business requirements and ensure successful project delivery. - Issue Resolution:
Diagnose root causes of system issues, develop solutions, and communicate updates to internal and external stakeholders.
About You
You are a skilled problem-solver with a strong background in application configuration and systems support. Your ability to balance technical expertise with effective communication enables you to collaborate with diverse stakeholders and ensure successful outcomes.
Key Attributes:
- Proven experience in system configuration, implementation, and support.
- Strong understanding of software application integration and development.
- Exceptional problem-solving skills with a focus on root cause analysis.
- Knowledge of emerging trends in business systems.
- Ability to document processes and provide training for end-users.
- Collaborative mindset, capable of working with vendors and internal teams effectively.
click 'apply' button contact Wayne on 03 8680 4203 or e: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
