Job description
Are you an experienced Identity and Integration Technical Support Analyst looking for your next challenge? We are seeking a skilled professional to provide technical support and administration for identity and integration systems in a large-scale enterprise environment.
Key Responsibilities:
- Establish and develop technical relationships with stakeholders for the CIAM solution on Microsoft Azure platform, including Dynamics, B2C, .NET, DevOps, and middleware technologies.
- Own level 2 (and contribute to level 3) support of the CIAM solution for users, ensuring quality, performance, security, and availability.
- Provide expert technical support to various technical teams and stakeholders.
- Ensure documentation and drive continuous improvement for first-class customer service.
- Role model customer-focused behaviour and collaborate with the team leader to meet performance standards.
- Contribute to new client application integrations, deployments, infrastructure policies, and align with ICT architectural direction.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
