Job description
Our client, a multi-international tech company, is seeking a highly skilled and experienced IT Support Technician to join their team in Collie, WA.
This role offers a unique opportunity to contribute to a critical infrastructure within a collaborative and supportive team environment. (Week days and day shifts only, 6:30am to 4pm).
Key Responsibilities:
- ProvideL1-L2 technical support for end-users, resolving issues related to:
- Desktop and laptop computers
- Printers and peripherals
- Network connectivity
- Audiovisual equipment
- Microsoft Office Suite and other standard applications
- Telephoning and Video confrencing tools
- Perform routine maintenance tasks, including software updates, hardware replacements, and system configuration.
- Troubleshoot and resolve complex technical issues, escalating to higher-tier support when necessary.
- Coordinate with other IT teams to ensure seamless service delivery.
- Adhere to strict security protocols and guidelines.
Requirements:
- Proven experience in IT support, preferably in a corporate or industrial setting.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Proficiency in troubleshooting network connectivity issues.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to interact effectively with technical and non-technical staff.
- Manual driver's license and on-site mining experience is highly prefered.
What We Offer:
- Competitive remuneration package, including superannuation.
- Flexible work arrangements, including a Drive-In, Drive-Out (DIDO) roster.
- Opportunities for professional development and career advancement.
- A supportive and collaborative team environment.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Nicole Oo via email: [email protected]
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
